What should I do before my appointment?

Come with dry hair (unless your stylist has given other instructions). Bring reference images if you have a look in mind. Arrive a few minutes early so we have plenty of time for your consultation. If you have a colour appointment, please ensure your skin test is up to date — this must be done 48 hours before your colour booking. Call your local salon if unsure.

Can I request a particular stylist?

Yes of course! Let us know your preferred stylist when booking and we’ll do our best to match you. If booking online, you can select them if available. If they’re unavailable, we’ll pair you with someone equally qualified who understands your hair needs.

What are your cancellation / rescheduling policies?

Your appointment is reserved especially for you and, while we understand that schedule adjustments may be necessary, we respectfully request at least 48 hours’ notice for cancellations or rescheduling. See our full cancellation policy on our website.

What pricing can I expect?

Prices vary depending on your chosen service, hair length or thickness, and your stylist level. Each salon page has its own price list — call your local salon if unsure and they’ll be happy to help.

What hair products do you use and sell?

We use L’Oréal products across our salons, including Kérastase, L’Oréal Professionnel and Pureology. Many of these are available to purchase in-salon or online. Your stylist can recommend the best products for your hair.

Do you offer colour correction or corrective services?

Yes we do! Colour correction is a specialist service we offer at all salons. We recommend calling your local salon for a consultation so our creative team can assess your hair and plan the best approach.

What if I’m unhappy with the result?

We want you to absolutely love your hair. If for any reason you’re not satisfied, please let us know before you leave the salon. If you realise after leaving, contact us within 7 days. We're here to help and ensure you're happy with the outcome.

Do you do bridal hair or special-event styling?

Absolutely. Many of our stylists specialise in updos, bridal hair, and special occasion styles. Call your local salon to book a trial ahead of your event.

Are gift vouchers or gift cards available?

Yes — gift vouchers can be purchased online or in-salon. They make a wonderful gift for friends or family to enjoy a confidence-boosting salon experience!

Do you have apprentice or junior stylists (less expensive options)?

All our salons have a range of stylist levels. Some salons have graduate stylists offering lower-cost appointments. Check your local salon for availability.

Is parking / access / public transportation nearby?

Each salon page includes the address, a map, and access info. Many salons are in town centres near car parks or public transport. Check your local salon page for details.

Are there any safety / hygiene measures I should know about?

We follow top standards of hygiene and safety in every salon. All tools are sanitised between clients and salons are cleaned regularly. Please mention any allergies during your consultation.

Do you run any special offers, loyalty programmes or extra perks?

Yes — we often run seasonal promotions and work with local businesses for partner perks. We also have a loyalty scheme for our clients, which you can learn more about on our website.

Do you charge a “green fee” or environmental surcharge?

At Haringtons, we believe in full transparency and doing the right thing — for our clients and the planet. So yes, an optional environmental fee (or 'green fee') is added to your bill to help offset costs of our eco-friendly practices. • The green fee is always disclosed on your bill and you can ask to have it removed. • It helps cover biodegradable packaging, sustainable products, energy efficiencies and safe waste disposal. If you'd like to know more, please read about our sustainability commitment on our website.

FAQs — Haringtons Hairdressing

A: At Haringtons, each salon provides a full range of professional hair services including cuts, styling, colouring (highlights, balayage, full colour, corrective colour), hair treatments (repair, hydrating, bond repair), plus hair-up, wedding and occasion styling. Some salons also offer beauty services (waxing, lash & brow, manicures) — find more information here, or check your local salon page for full offerings.

A: You can book online via our website (click “Book Now”), or call your specific salon directly. We recommend booking in advance, especially for weekends or busy times. If you need help choosing a stylist or service, call ahead and we’ll be happy to help guide you.

A: Come with dry hair (unless your stylist has given other instructions). Bring reference images if you have a look in mind. Arrive a few minutes early so we have plenty of time for your consultation and ensure a smooth start. If you have a colour appointment, please ensure you have an up to date skin test on file, you can call your local salon and check whether you need yours updating ahead of your appointment. All skin tests must be completed 48 hours prior to a colour booking.

A: Yes of course! Let us know your preferred stylist when booking and we’ll do our best to match you, or if you’re booking online, you will be able to select them if they’re available on your chosen date and time. If they’re unavailable, we’ll pair you with someone equally qualified who understands your hair needs!

A: Your appointment is reserved especially for you and, while we understand that sometimes schedule adjustments are necessary, we respectfully request at least 48 hours’ notice for cancellations or rescheduling.

See our full cancellation policy here.

A: Yes absolutely, we offer a complimentary consultation at the start of every appointment. This gives us time to discuss your hair history, desired outcome, and any maintenance plan or product recommendations.

A: Prices vary depending on your chosen service, hair length or thickness, and your chosen stylist level. Each salon page has it’s own price list, but always call your local salon if you’re unsure and they will be happy to answer any questions you may have.

A: We use L’Oréal products across our salons, including Kérastase, L’Oréal Professionnel and Pureology.

We have many products available to purchase in all our salons (or via our online shop) for home hair maintenance. Your stylist will be delighted to recommend what best suits your hair needs.

A: Yes we do! Colour correction is a specialist service which we offer in all of our salons - we recommend calling your local salon and booking a consultation first so our creative team can assess your hair and determine how many sessions or treatments may be needed.

A: We want you to absolutely love your hair. Our goal is to make sure you leave our salon feeling confident, satisfied, and delighted with your new look. However, we understand that sometimes things don't go as planned. If for any reason you are not completely happy with your service, we are here to listen, help, and ensure the situation is resolved to your satisfaction.

Please tell us right away! If you are unhappy with your service, please let us know before you leave the salon. This gives us the opportunity to address your concerns immediately.

However, if you realise after leaving the salon that you're not satisfied with your hair, please contact us within 7 days of your appointment. This allows us to address any issues as soon as possible.

A: Absolutely. Many of our stylists specialise in updos, bridal hair, and occasion styles. We advise calling your local salon and booking a trial session in advance of your event to perfect your look.

A: Yes - gift vouchers can be purchased in our online shop, or in person at any salon. Our gift vouchers make a wonderful gift for friends or family wishing to enjoy a confidence boosting salon experience!

A: All our salons have a range of stylists who vary in levels of experience. Some Haringtons salons have graduate stylists on the floor who have recently qualified and offer lower-cost appointments. Check with your local salon for availability.

A: Each salon page includes the salon’s address, an online map, and access information where relevant. Many are located in town centres close to car parks or public transport - please check your local salon page for more details.

A: We adhere to top standards of health and safety, cleanliness and sterilisation in every salon. All tools are sanitised between clients, and salon spaces are cleaned regularly. If you have any allergies or sensitivities, please mention these in your consultation so we can ensure you are comfortable during your visit.

A: Yes - we often run seasonal offers on our products and we try to work with our local communities to offer our clients ‘partner perks’, which include special offers on local services.

We do have a loyalty scheme in place for our clients which you can learn more about here.

A: Yes we do! Through our “Haringtons Helps” programme, we offer free Cut & Finish services to local community heroes, volunteers, or those in need of confidence support. Read more about it here.

A: At Haringtons, we believe in full transparency and doing the right thing — for our clients and the planet. So yes, an optional environmental fee (or “green fee”) is added to your bill to help us offset costs associated with eco‑friendly practices.

Here’s how it works:

The green fee is always disclosed on your bill and you will always have the option to ask for it to be removed.
The fee helps cover sustainable investments such as biodegradable packaging, responsibly sourced products, energy efficiencies, and waste disposal.

If you have more questions about our environmental practices, you can read more about our commitment to sustainability here.